Details
TeamViewer Integration Partner: Salesforce
The world’s #1 CRM platform makes it easy to connect with your prospects and customers. And a TeamViewer/Salesforce integration makes it easy to create and join remote support sessions right from your Salesforce Sales Cloud™ and Salesforce Service Cloud™.
- Share session information via Chatter or email, using templates for different screen and communication types
- Gain insights with individual case and company-wide reports, including advanced search and filtering features
- Enjoy the flexibility of supporter notifications, so agents can work on multiple remote control cases at once
- Gain unattended access to managed devices
- More intuitive user interaction with Lightning Mode
Requirements
TeamViewer App for Salesforce Cloud
TeamViewer Plan
Resources
Additional Information
| SKU | S940 |
|---|---|
| Status | Enabled |
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