Secure SSL Payment Payment Email us! Find us on Facebook! Follow us on Twitter!

Welcome to computermalaysia.com.my - Your genuine software online store!

Subscribe to RSS Feed

Ruckus

Ruckus

Ruckus Reseller Malaysia, Ruckus Wireless ZoneFlex R500, Ruckus Wireless ZoneFlex R600, Power over Ethernet (PoE) Adapter, Ruckus Indoor AP and Ruckus Indoor AP Accessories

Ruckus Networks builds converged wired and wireless networks for enterprises and service providers

Ruckus products guide
Ruckus Accessory Guide
Ruckus Unleashed
Ruckus Network Controller

Unleashed

Introducing Ruckus Unleashed
What is Ruckus Unleashed

Datasheets

Ruckus Cloud Wi-Fi
Ruckus Unleased
ZoneDirector 1200
SmartZone 100
SmartZone 300
Virtual SmartZone - High Scale
SmartZone - Data Plane
Ruckus Network Director

Download these PDFs to find out more about our support offerings.

Details of Unleashed End User Support
WatchDog Guide for Wired and Wireless Products
WatchDog Support for ICX Switches
Partner Premium Support PDF
End User Premium Support PDF
Support Coverage Information

Ruckus Support

Contact Ruckus if you have a problem or want to ask a question
Support Programs for Ruckus Products

Warranty

For Access Points: WatchDog AP Advance Hardware Replacement (Separate Offer, Optional)

Under warranty, parts are replaced on a Return to Factory (RTF) basis. Indoor access points are sold including a limited lifetime warranty. Outdoor access points are sold with a 1-year warranty.

In the unlikely event of a hardware failure, customers may benefit from the additional speed and convenience offered through the WatchDog AP Advance Replacement service. This service can be purchased as an add-on to the End User WatchDog Premium Support offer.

Click to enlarge


Advance Hardware Replacement

WatchDog Premium Support customers are entitled to advance hardware replacement for a failed controller unit in advance of return shipment. Premium support customers must ship failed unit(s) to Ruckus within fifteen (15) business days from the date of receipt of replacement product(s). Ruckus reserves the right to bill customers for units not shipped within this time. The replacement unit may be either refurbished or new, at the option of Ruckus.

WatchDog AP Advance Hardware Replacement Customers are eligible to receive advance AP replacement for a failed unit. AP Advance Hardware Replacement customers must ship failed units to Ruckus within fifteen (15) business days from the date of receipt of replacement product(s). Ruckus reserves the right to bill customers for units not shipped within this time. The replacement unit may be either refurbished or new, at the option of Ruckus.

Within North America, replacement shipments requested by 3 PM Pacific Time Monday through Friday are made via overnight service to arrive next business day. Outside of North America, replacement shipments are made via overnight service within two business days; actual delivery times will vary.

With Advance Replacement, Ruckus pays for shipment of both the replacement unit and for return of the failed unit. Customers who do not ship failed units back to Ruckus within fifteen (15) calendar days are liable for the full retail value of the replacement unit.

Ruckus Warranty Statement
What are the warranty terms for Ruckus products?
Warranty Registration

Malaysia toll-free 1 800 8 16487

56 Item(s)

per page

Grid  List 

Set Descending Direction

56 Item(s)

per page

Grid  List 

Set Descending Direction

Secure SSL

 

Computer Age

 

Our customers Get all original genuine software here!

 

Our online store is 100% genuine and we refuse to display or distribute any type of pirated software.

 

GFI Bronze Partner

 

Authorized FusionCharts Reseller

 

Authorized Genie9 Reseller

 

Paessler Partner

 

DrWeb Partner

 

Stellar Reseller

 

CheckPoint Reseller

 

My Cart

You have no items in your shopping cart.

Our customer service is available online. Click and contact us here.

Click to download our pricelist.

Download our Android App!

Certified Adobe Reseller

 

Authorized Microsoft Dealer

 

Authorized Bitdefender Reseller

 

VMWare Professional Solution Provider

 

Navicat Authorized Reseller

 

Authorized AVG Reseller

 

Authorized Teamviewer Silver Partner

 

McAfee reseller

 

Veeam ProPartner

 

Malwarebytes Authosized Reseller

 

Techsmith Authosized Reseller

 

Authorized Acronis Reseller

 

Authorized SolarWinds Reseller

 

ATLAS.ti Approved Reseller

 

Tracker Bronze Reseller

 

 

 

 

 

 

ALL TRADEMARKS USED ARE PROPERTIES OF THEIR RESPECTIVE OWNERS.


Email us! Find us on Facebook! Follow us on Twitter!
Payment Payment Payment
Secure SSL
© Awesome Technology Resources. All Rights Reserved.
  Product images are for illustration purposes only.
  Prices subject to change without notice.
Product names mentioned are trademarks or registered trademarks of their respective companies in the US and/or other countries.