Ruckus
Ruckus Reseller Malaysia, Ruckus Wireless ZoneFlex R500, Ruckus Wireless ZoneFlex R600, Power over Ethernet (PoE) Adapter, Ruckus Indoor AP and Ruckus Indoor AP Accessories
Ruckus Networks builds converged wired and wireless networks for enterprises and service providers
Ruckus products guide
Ruckus Accessory Guide
Ruckus Unleashed
Ruckus Network Controller
Unleashed
Introducing Ruckus UnleashedWhat is Ruckus Unleashed
Datasheets
Ruckus Cloud Wi-FiRuckus Unleased
ZoneDirector 1200
SmartZone 100
SmartZone 300
Virtual SmartZone - High Scale
SmartZone - Data Plane
Ruckus Network Director
Download these PDFs to find out more about our support offerings.
Details of Unleashed End User SupportWatchDog Guide for Wired and Wireless Products
WatchDog Support for ICX Switches
Partner Premium Support PDF
End User Premium Support PDF
Support Coverage Information
Ruckus Support
Contact Ruckus if you have a problem or want to ask a questionSupport Programs for Ruckus Products
Warranty
For Access Points: WatchDog AP Advance Hardware Replacement (Separate Offer, Optional)
Under warranty, parts are replaced on a Return to Factory (RTF) basis. Indoor access points are sold including a limited lifetime warranty. Outdoor access points are sold with a 1-year warranty.
In the unlikely event of a hardware failure, customers may benefit from the additional speed and convenience offered through the WatchDog AP Advance Replacement service. This service can be purchased as an add-on to the End User WatchDog Premium Support offer.

Advance Hardware Replacement
WatchDog Premium Support customers are entitled to advance hardware replacement for a failed controller unit in advance of return shipment. Premium support customers must ship failed unit(s) to Ruckus within fifteen (15) business days from the date of receipt of replacement product(s). Ruckus reserves the right to bill customers for units not shipped within this time. The replacement unit may be either refurbished or new, at the option of Ruckus.WatchDog AP Advance Hardware Replacement Customers are eligible to receive advance AP replacement for a failed unit. AP Advance Hardware Replacement customers must ship failed units to Ruckus within fifteen (15) business days from the date of receipt of replacement product(s). Ruckus reserves the right to bill customers for units not shipped within this time. The replacement unit may be either refurbished or new, at the option of Ruckus.
Within North America, replacement shipments requested by 3 PM Pacific Time Monday through Friday are made via overnight service to arrive next business day. Outside of North America, replacement shipments are made via overnight service within two business days; actual delivery times will vary.
With Advance Replacement, Ruckus pays for shipment of both the replacement unit and for return of the failed unit. Customers who do not ship failed units back to Ruckus within fifteen (15) calendar days are liable for the full retail value of the replacement unit. Ruckus Warranty Statement
What are the warranty terms for Ruckus products?
Warranty Registration
Malaysia toll-free 1 800 8 16487
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Cloud WIFI Subscription for 1 AP
Regular Price: MYR298.00 -
Mounting Bracket for ZoneFlex 7352/7372, R600, R500, R510
Regular Price: MYR258.00 -
Outdoor Mounting Bracket, Bare Metal, Any-Angle, P300, 7762-AC,7762, 7782-series, 7781-CM, T300, T301, T310 series
Regular Price: MYR338.00
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Partner WatchDog Support for SmartZone 100 with 2x10GigE and 4 GigE ports, 1 Year
Regular Price: MYR6,188.00 -
Partner WatchDog Support for ZoneDirector 1205, 1 Year
Regular Price: MYR758.00 -
Partner WatchDog Support for ZoneDirector ONE AP Upgrade, 1 Year
Regular Price: MYR98.00
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Partner WatchDog Support Renewal for ZoneDirector 3000, 50 AP License Upgrade, 3 Year
Regular Price: MYR6,388.00 -
Partner WatchDog Support Renewal for ZoneDirector 3050, 3 Years
Regular Price: MYR12,888.00 -
Power Adapter for Ruckus R720, R730, R850 - UK Plug
Regular Price: MYR138.00
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Power Cord for RPS2/3/5/9, United Kingdom version
Regular Price: MYR68.00 -
Ruckus 10GBASE-SR SFP+ optical transceiver module for SmartZone 100
Regular Price: MYR5,688.00 -
Ruckus Cloud Wi-Fi 1 year subscription for 1 AP
Regular Price: MYR248.00
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Ruckus End User Support for Unleashed Access Points, 1 Year (Optional)
Regular Price: MYR558.00 -
Ruckus H510 Indoor Access Point
Regular Price: MYR1,058.00 -
Ruckus ICX 7150 24-Port PoE+ Switch with 1 GBE Uplinks
Regular Price: MYR2,488.00
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Ruckus ICX 7150 24-Port PoE+ Switch with 2x10 GBE Uplinks
Regular Price: MYR3,788.00 -
Ruckus Mounting bracket for R700 & 7982
Regular Price: MYR258.00 -
Ruckus P300 Outdoor Access Point
Regular Price: MYR3,388.00
Special Price MYR3,188.00
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Ruckus Partner Support for ZoneFlex R510, 1 Year
Regular Price: MYR258.00 -
Ruckus Partner Support for ZoneFlex R610, 1 Year
Regular Price: MYR258.00 -
Ruckus Power over Ethernet (PoE) Adapter Power over Ethernet (PoE) Adapter (10/100/1000 Mbps) with UK power adapter, quantity of 1 unit (applicable for 7731, P300, R710, R610, R700, R600, R500, R510, R300, R310, R320, 7982, 7372, 7352, 7321, H510, H500,
Regular Price: MYR288.00
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Ruckus Power over Ethernet (PoE) Injector (10/100/1000 Mbps) quantity of 1 units, (R720, T710-series, T610-series, 7762-series, 7782-series, and 8800-S access points),UK Plug
Regular Price: MYR428.00
Special Price MYR388.00
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Ruckus R320 Unleashed
Regular Price: MYR1,088.00 -
Ruckus R510 Unleashed
Regular Price: MYR1,688.00
Special Price MYR1,488.00
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Ruckus R720 dual-band 802.11abgn/ac (802.11ac Wave 2)
Regular Price: MYR3,488.00
Special Price MYR3,288.00
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Ruckus R850 dual-band 802.11abgn/ac/ax Wireless Access Point
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Ruckus SmartZone 100 with 2x10GigE and 4 GigE ports
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Ruckus SmartZone 144 Controller Appliance with 4x10GigE and 4 GigE ports
Regular Price: MYR17,228.00 -
Ruckus Support for ZoneFlex R310, 1 Year (Optional)
Regular Price: MYR188.00 -
Ruckus T310c Outdoor Access Point
Regular Price: MYR2,988.00
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Ruckus T310d Outdoor Access Point
Regular Price: MYR2,988.00 -
Ruckus Unleashed R720
Regular Price: MYR3,188.00 -
Ruckus Wireless ZoneFlex R310 Unleashed
Regular Price: MYR1,358.00
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Ruckus Wireless ZoneFlex R320
Regular Price: MYR1,188.00 -
Ruckus Wireless ZoneFlex R500
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Ruckus Wireless ZoneFlex R510
Regular Price: MYR1,788.00
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Ruckus Wireless ZoneFlex R600
Regular Price: MYR2,588.00 -
Ruckus Wireless ZoneFlex R610
Regular Price: MYR2,488.00
Special Price MYR2,388.00
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Ruckus Wireless ZoneFlex R610 Unleashed
Regular Price: MYR2,388.00
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Ruckus Wireless ZoneFlex R710 Unleashed
Regular Price: MYR4,188.00 -
Ruckus Wireless ZoneFlex T300
Regular Price: MYR3,888.00 -
Ruckus ZoneDirector 1200
Regular Price: MYR3,088.00
Special Price MYR2,688.00
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Ruckus ZoneDirector 1200 Single AP License Upgrade SKU (Access Point) License
Regular Price: MYR488.00
Special Price MYR418.00
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Ruckus ZoneFlex R710
Regular Price: MYR3,788.00 -
Secure Mounting Bracket for Ruckus R720, R710. Mounts to hard wall/ceiling, pole, and truss. Also fits R500, R510, R610, R600, R310, R320, M510 and R700 without pad-lock support.
Regular Price: MYR138.00
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SmartZone 100 with 2x10GigE and 4 GigE ports
Regular Price: MYR21,588.00 -
Surface Mount Bracket for Ruckus H510
Regular Price: MYR75.00 -
WatchDog Advanced Hardware Replacement for Ruckus H510, 1 year
Regular Price: MYR118.00
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WatchDog Advanced Hardware Replacement for Ruckus T300 & T300e, 1 year
Regular Price: MYR338.00 -
WatchDog Advanced Hardware Replacement for T310C, 1 year
Regular Price: MYR298.00 -
WatchDog Advanced Hardware Replacement for T310D, 1 year
Regular Price: MYR330.00
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WatchDog Advanced Hardware Replacement for ZoneFlex R320, 1 year
Regular Price: MYR138.00 -
WatchDog Advanced Hardware Replacement for ZoneFlex R500, 1 year
Regular Price: MYR178.00 -
WatchDog Advanced Hardware Replacement for ZoneFlex R510, 1 year
Regular Price: MYR198.00
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WatchDog Advanced Hardware Replacement for ZoneFlex R610, 1 year
Regular Price: MYR268.00 -
WatchDog Advanced Hardware Replacement for ZoneFlex R610, 3 years
Regular Price: MYR516.00 -
WatchDog Advanced Hardware Replacement for ZoneFlex R710, 1 year
Regular Price: MYR368.00
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WatchDog Advanced Hardware Replacement for ZoneFlex R720, 1 year
Regular Price: MYR388.00 -
WatchDog Advanced Hardware Replacement for ZoneFlex R850, 1 year
Regular Price: MYR488.00 -
WatchDog REMOTE SUPPORT, ICX7150-24, 24P ,48, 48P, 48PF, C12P, C10ZP & -24F
Regular Price: MYR328.00
