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Microsoft Commercial Extended Hardware Service (EHS) 4 Years (for Surface Go)

SKU: VP3-00070

Availability: Out of stock

Microsoft Extended Hardware Service (EHS) for Surface

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  • Microsoft Extended Hardware Service (EHS) for Surface Pro
  • Microsoft Extended Hardware Service (EHS) for Surface
  • Microsoft Extended Hardware Service (EHS) for Surface Laptop

Details

Protect your investment and stay productive. Get up to four years extended coverage, accident protection, and expert support for your company’s Surface devices.1

Find a business reseller to discuss pricing options for your organisation.

Protect your investment

Extend the life of your Surface

Protect your investment to keep your Surface working for you. Microsoft Complete extends your device coverage for hardware defects or malfunctions for up to four years. Have an issue? With quick shipping options, we make it easy to minimise downtime.

Protect your device

Accidents happen. With Microsoft Complete, you get three or four years of accidental damage protection - even following drops and spills. Microsoft Complete provides solutions and tools to keep your secure business information safe.

Get expert help

No one knows your Surface better than Microsoft. Get expert technical support from anywhere to help you get the most out of your Surface.

Stay productive

At Microsoft, we know how much your time matters. Microsoft Complete helps get you set up and loving your device. If anything happens, we get you going right away.


Man types on a Surface Pro in Cobalt while seated in an airport.

Exclusively with Complete for Enterprise

Complete for Enterprise supports your unique business needs with a scalable and efficient service, giving you:


  • • Claims sharing across your organisation. We know that some employees are more careful with devices than others. Your accidental damage claims are grouped together so you can spend less time managing claims and more time on what matters.
  • • Access to a separate group of claims, equal to 1% of total devices purchased. Retain your non-bootable devices and receive replacement devices with advanced exchange.
  • • Live online or onsite training designed with your organisation in mind. Content is customisable and schedules are flexible so you can train the right teams at the right time.
  • • Deployment support from the Onboarding Desk. You'll have access to deployment material to share internally, along with assistance in registering your devices and coordinating your training.
Three young boys in their school uniforms huddled around a Surface Pro looking very interested.

Exclusively with Complete for Education

Benefits include:



  • • Claims sharing across your institution. Whether it's a school district, department or classroom – we’ve got you covered. Your accidental damage claims are grouped together so you can spend less time managing claims and more time on what matters, using your Surface to learn.
  • • The Onboarding Desk to help you get up and running smoothly. You'll have access to our Smart Start resources – custom content for your institution on how to use your Surface device and Windows 10, along with how to submit a claim and other FAQs.
  • • Live online or onsite training designed with your institution in mind. You'll walk away from this training feeling more confident and comfortable with your new Surface.

Compare service plans

Explore five available device service plans below.
StandardExtended Hardware Service PlanMicrosoft Complete for BusinessMicrosoft Complete for EnterpriseMicrosoft Complete for Education
Warranty Coverage Included With purchase With purchase With the purchase of 250 or more devices With the purchase of an EDU-qualified device
Plan duration Varies by country (1-2 years) 3 or 4 years 3 or 4 years 3 years 3 years
Activation Activated from the day the customer receives the device Up to 45 days can be added from the date of purchase Up to 45 days can be added from the date of purchase Date of device purchase Up to 45 days can be added from the date of purchase
Exchange Timeline (business days) 5-8 (varies by country) 3-5 (varies by country) 3-5 (varies by country) 3-5 (varies by country) 3-5 (varies by country)
Manufacturing defects for your Surface devices including battery life
Coverage for drops, spills, power surges, etc. Feature not available Feature not available
Surface set-up support 90 days 90 days 3-4 years 3 years 3 years
Onboarding experience Feature not available Feature not available Feature not available
Teacher training Feature not available Feature not available Feature not available Feature not available
Surface data eraser tool Feature not available
Prepaid shipping
Advanced exchange Feature not available
Microsoft Store exchange Feature not available Feature not available
Accidental damage claims pool Feature not available Feature not available Feature not available 200% of devices purchased 100% of devices purchased
1% non-bootable device allowance Feature not available Feature not available Feature not available Feature not available

Absolute Data & Device Security

Absolute Data & Device Security (sold separately) allows your organisation to persistently track and protect all of your endpoints from a single cloud-based console. In the event of loss or theft, Absolute Data & Device Security can help track and recover your devices. You can remotely manage and protect Surface to ensure and prove that endpoint IT compliance processes are properly implemented and enforced.

Additional Information

SKU VP3-00070
Status Enabled