Office 365 Plan Options

Microsoft Office 365 is available in a variety of plans to best meet the needs of your organization.

Office 365 service families and plans

The following table lists the different service families and plans available in Office 365. For a high-level overview of features and pricing information, or to chat with an online representative, click any of the links in the plans column.

Service availability within each Office 365 plan

Each Office 365 plan includes a number of individual services, such as Exchange Online and SharePoint Online. The following table shows the services that are available in each Office 365 plan.

¹ Project Online is not included, but can be purchased as a separate add-on service or added for free to the Office 365 Education plan.
² Azure Information Protection is not included, but can be purchased as a separate add-on and will enable the supported Information Rights Management (IRM) features. Some Azure Information Protection features require a subscription to Office 365 ProPlus, which is not included with Office 365 Business Essentials, Office 365 Business Premium, Office 365 Enterprise E1, Office 365 Education, or Office 365 Enterprise F1.
³ To learn more about which Azure Information Protection features are included with Office 365 plans, see Azure Information Protection.
⁴ Office 365 Enterprise E5 contains Phone System, Audio Conferencing, and Calling Plan capabilities. To implement a Calling Plan requires an additional plan purchase (either Domestic or International).
⁵ Includes 2 GB storage. Does not include desktop sync functionality.
⁶ Includes Exchange Online Plan 1.
⁷ Includes Exchange Online Plan 2.
⁸ Includes Exchange Online Plan 1 plus supplemental features.
⁹ Includes Exchange Online Kiosk.
¹⁰ Includes Skype for Business Online Plan 2 with basic client limitations.
¹¹ Includes Skype for Business Online Plan 2 without any client limitations.
¹² Includes Skype for Business Online Plan 1 plus supplemental features.
¹³ Includes Skype for Business Online Plan 2 with voice support and without any client limitations.
¹⁴ Includes Skype for Business Online Plan 1.
¹⁵ Microsoft Teams is now the primary client for messaging, meetings and calling in Office 365. Starting Oct. 1, 2018, new Office 365 customers with 500 seats or less will be onboarded to Microsoft Teams and will not have access to Skype for Business Online. Tenants that are already using Skype for Business Online will be able to continue doing so (including provisioning new users) until they complete their transition to Microsoft Teams.
¹⁶ Includes Advanced Compliance, which provides the Advanced Data Governance, Advanced eDiscovery, Customer Lockbox, Customer Key, Privileged Access Management, and Long term audit log retention features.
¹⁷ Starting in May 2019, existing eligible SKUs of Office 365 and Microsoft 365 will be backfilled with Kaizala Pro. From June 1, 2019, Kaizala Pro will be included in all eligible Office 365 and Microsoft 365 SKUs.

Basic client limitations

The following features are available in the full client, but are not available in the basic client:

• Manage team call settings
• Manage delegates
• Make calls on behalf of another contact (manager/delegate scenario)
• Handle another's calls if configured as a delegate
• Manage a high volume of calls
• Initiate a call to a Response Group
• Call park
• Group call pickup

Changing or mixing plans

As the needs of your organization change, you may need to change your Office 365 plan. You can switch from your current Office 365 subscription to another Office 365 subscription:

• In the same service family: For example, you can move from Office 365 Business Essentials to Office 365 Business Premium, or from Office 365 Enterprise E1 to Office 365 Enterprise E3.
• From a standalone plan: For example, you can move from Exchange Online Plan 1 to Office 365 Enterprise E1.
• To a different service family: For example, you can move from Office 365 Business Essentials to Office 365 Enterprise E3.
  For information about how to change subscriptions, including how to move from a trial to a paid subscription, see Switch to a different Office 365 plan or subscription.

You can combine Enterprise, Business, and standalone plans (for example, Exchange Online Plan 1) within a single account. However, existing limitations on the number of seats per plan do not change. For example, you can have up to 300 seats per plan on both Office 365 Business Essentials and Office 365 Business Premium, but an unlimited number of users on Exchange Online Plan 1.

Standalone services

The following online services are available on their own, as standalone plans. They can also be added to Business and Enterprise service family plans that don't already include them. For pricing information, or to chat with an online representative, click on any of the plans listed in the following table.

Feature availability

To view feature availability across Office 365 plans, see Office 365 Platform Service Description.