TeamViewer Integration Partner: Salesforce

The world’s #1 CRM platform makes it easy to connect with your prospects and customers. And a TeamViewer/Salesforce integration makes it easy to create and join remote support sessions right from your Salesforce Sales Cloud™ and Salesforce Service Cloud™.

• Share session information via Chatter or email, using templates for different screen and communication types
• Gain insights with individual case and company-wide reports, including advanced search and filtering features
• Enjoy the flexibility of supporter notifications, so agents can work on multiple remote control cases at once
• Gain unattended access to managed devices
• More intuitive user interaction with Lightning Mode

Requirements

TeamViewer App for Salesforce Cloud
TeamViewer Plan

Resources

Salesforce Integration Instructions