Partner WatchDog Support for SmartZone 100 with 2x10GigE and 4 GigE ports, 1 Year
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Additional Information
| SKU | S02-S124-1000 |
|---|---|
| Status | Enabled |
Ruckus Wireless offers quality, knowledgeable and responsive worldwide support for wired and wireless products Ruckus has a new support offering branded "WatchDog": to better meet customers & partners most demanding needs and increase their ease of doing business.
WatchDog Overview
Ruckus offers a number of WatchDog support options:
- WatchDog Support on ICX Products: this brings the traditional support ICX customers have enjoyed for years under the Ruckus umbrella.
- Partner WatchDog Premium support for Wi-Fi products is purchased by Ruckus qualified VARs who provide level 1 & 2 support.
- WatchDog Premium support for Wi-Fi Products can be purchased by customers from authorized partners. Support is directly provided by Ruckus.
- WatchDog AP Advanced Hardware Replacement is a separate support option that can be used by either customer or partners who desire advanced replacement for their access point hardware.