Mindjet Software Assurance & Support

MSA is for enterprise customers in our MindManager Enterprise Licence Program who recognize that they would like support assistance and would also like to take advantage of the incentive to guarantee an upgrade to the next version of the Product. MSA is only available at time of Product purchase and must be purchased on per user/per product license basis per year.

Upgrade Protection: take advantage of the early low-cost purchase commitment to ensure seamless access and availability to our next Major Release, as defined in the Product Releases and Maintenance Policy.

Updates within the Current Product Version: Minor or Maintenance Releases, as defined in the Product Releases and Maintenance Policy, which include version updates, and other fixes delivered can be found on our download page. If you are eligible for Upgrade that require a new licence key you will receive it via email.

Downgrade Right: the right to use any previous version of the purchased version of the Product.

Priority Queuing Online Web Form Support: submit cases through the Mindjet Support Services website for the most efficient response. Customers will be automatically routed to their regional Support Call Center.