Cisco Enterprise Agreement
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Cisco Collaboration Flex Plan, Basic support - 1 year Subscription
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Additional Information
| SKU | A-FLEX-SVS-SPK-SUPT-BAS |
|---|---|
| Status | Enabled |
Included:
- Basic support for Cisco Spark
- NU Cloud Meetings
- Included VOIP
- Messaging Entitlement
- Meeting Entitlement
- Included Webex Storage for Flex
- NU Meetings Global Call Back Audio
One easy purchasing plan for all your collaboration needs
Get cloud, on-premises, and hosted collaboration in a user-based subscription. You can buy meeting, team collaboration, calling, and contact center services for all employees, or simply purchase what you need today and grow at your own pace. With the Flex Plan, one agreement includes software, upgrades, and support.
With the Cisco Collaboration Flex Plan you can...
Simplify purchasing
Choose meeting, team collaboration, calling, or contact center services subscriptions.
Enhance flexibility
Use the plan to mix and match between cloud and on-premises services.
Streamline budgets
The user-based OpEx model makes budgeting predictable.
Find the best subscription plan for you
With the Flex Plan, you can choose the right subscription based on your business size and needs. Each option includes technical support.
Active User
Purchase meetings based on usage. Anyone can host a meeting, and you only pay for those who use the service.
Named User
Provide meetings, calling, and team collaboration services to individuals, teams, or departments. Buy what you need today and grow at your own pace.
Concurrent Agent
Buy contact center entitlements to support your needs today, and add more as your business grows.
Technical support services
Choose from three Cisco Software Support Service (SWSS) levels designed to help resolve any problems, while promoting success and adoption.
Basic
We include basic support with every Cisco Collaboration Flex Plan purchase. It includes entry-level technical support services.
Enhanced
Enjoy faster response times and direct access to subject matter experts. This level includes adoption services.
Premium
We designate a support manager who learns your environment. You gain the shortest response times and highest level of adoption services.